Shop management software for mechanical repair
Every car, every bay, one board.
A mechanical shop does not lose days to the work. It loses them to the gap between sending an estimate and hearing back, and to nobody being sure which of those two things a given car is waiting on.
The week it goes sideways
The biggest queue in a mechanical shop is a car sitting on an unanswered approval text.
Approvals go quiet and nobody notices
The estimate went out Tuesday. It is Thursday. The car is in a bay, the bay is not earning, and the only person who knows is the advisor who sent it. Estimate and the wait for a yes are one column on the board, so a car sitting in it is visible to everyone.
Parts and approvals look identical from across the shop
Two cars sit untouched. One needs a customer to answer, one needs a supplier to deliver, and they need completely different phone calls. On the board they are in different columns, so you know which call to make before you walk over.
The same three customers call every afternoon
Not because anything is wrong, but because nobody told them anything. Move the card and Carvikon sends the update you already approved — so the call does not happen and the advisor keeps the afternoon.
Your job board
9 columns, already named the way you talk.
Pick auto repair shop in onboarding and this is the board that arrives. Not twelve blank columns to fill in — the stages this trade actually runs, in order, with repair orders on them from the first morning. Rename any of it afterwards; the names are yours, not ours.
Scheduled
Drop-Off
Inspection
Diagnosis
Estimate & Approval
Repair
Sublet
QC & Road Test
Ready for Pickup
One repair order is one card. It moves when the work moves — from a phone, on the floor, one-handed — and everyone looking at the board sees it move.
Questions auto repair shops ask.
They are different phone calls. A car waiting on a customer's yes and a car waiting on a supplier look identical from across the shop; in different columns, you know which call to make before you walk over.
From a phone, on the floor, one-handed. The tech who finished the work moves the card, and everyone looking at the board sees it move.
That is the Communications add-on: move the card and the update you already approved goes out by email or SMS, so the customer hears about progress before they think to call about it.
Pick auto repair in onboarding and the columns arrive named for mechanical work, estimate and approval waits included. Rename, reorder or add stages whenever; the names are yours.
Not your trade?
